About Us
Since its establishment in 2020, Saunapartsworld has rapidly emerged as a prominent player in the sauna equipment parts industry. Our founder, who served as the after-sales manager of a global sauna chain for over two decades, accumulated extensive experience in after-sales services. This invaluable experience enabled him to identify the industry's pain points, laying a solid foundation for the creation of Saunapartsworld. With profound market insights and professional expertise, our founder was determined to build a comprehensive parts supply platform that meets all customer needs.
Driven by a deep - rooted commitment to environmental sustainability, our founder's vision extends beyond mere business success. He recognized that each new sauna requires the wood from 3 - 4 mature trees, many of which have taken decades, sometimes even 20 years, to reach full growth. This realization was a key factor in his decision to focus on sauna repair rather than promoting new purchases. By enabling customers to repair and reuse their existing saunas, Saunapartsworld is not only providing a cost - effective solution but also making a significant contribution to forest conservation.
Today, our state - of - the - art spare parts warehouse spans over 5,000 square meters. This expansive facility ensures that we stock an extensive range of sauna equipment parts, catering to various models and specifications. Saunapartsworld's mission is to rejuvenate the sauna industry and provide reliable solutions, ensuring that customers troubled by malfunctioning equipment always have a trustworthy recourse.
Dating back to the 1990s, hundreds of thousands of infrared saunas were sold worldwide. Customers purchased these saunas from distributors, dealers, online stores, or home and garden shows. However, over time, many sauna companies either went out of business or ceased sauna sales entirely. This left customers in a predicament: when their saunas broke down due to wear and tear, they had no means of repair. To make matters worse, some retailers exploited customers' urgent need for parts, charging exorbitant after-sales prices. Saunapartsworld was founded precisely to address this issue. We offer universal infrared sauna accessories, leveraging our large-scale procurement and direct supply model to significantly reduce costs, freeing customers from the burden of high after-sales fees and ensuring hassle-free maintenance.
Saunapartsworld stands out with its vast warehousing capacity and professional supply system. We source high-quality parts globally, providing rare components for discontinued models while maintaining strict quality control and a rapid response mechanism. Our technical team, equipped with in-depth industry knowledge, can quickly identify and match the most suitable parts, whether it’s a controller chip for an obsolete model or a heating element for a new one. This commitment to service is reflected in our promise to "breathe new life into every sauna."
Recognizing the importance of timely delivery, we've established partnerships with reputable logistics providers to create an efficient global distribution network. This setup ensures that customers worldwide receive their parts promptly, minimizing equipment downtime. Additionally, our technical consultation service offers online support for installation and debugging, empowering customers to replace parts and maintain their saunas with ease. We've also implemented a robust customer feedback system, regularly collecting insights to optimize our services and expand our product range, keeping Saunapartsworld at the forefront of customer satisfaction.
In the highly competitive sauna parts market, Saunapartsworld remains customer-centric, excelling in every aspect of service. From its inception to the development of a comprehensive service system, the company has been driven by the goal of solving customer pain points and protecting the environment. Our dedication to meeting customer needs and promoting sustainability has transformed Saunapartsworld from a newcomer into a trusted partner for numerous sauna users and service providers. The trust we've earned not only spreads through word-of-mouth but also fuels our continuous innovation. We actively collaborate with leading industry brands to develop more durable and energy-efficient sauna parts, contributing to technological advancements in the entire industry while also reducing the environmental footprint of the sauna sector.