SaunaGen PHII Infrared Sauna Not Working or Not Heating? Clicking Sound and Flashing Lights Repair Guide

 

SaunaGen PHII Infrared Sauna Clicking and Lights Flashing While Heating: Common Control Board Failure Case

If your SaunaGen PHII infrared sauna starts clicking during the heating cycle and the lights begin flashing, the problem is usually not a single heater panel. In many older infrared saunas, this symptom points to an aging control board, unstable low-voltage power supply, relay chatter, or a failing power control box.

Quick Diagnosis

Most likely issue: aging power board, relay control failure, unstable low-voltage supply, or control panel communication problem.

Less likely issue: a single infrared heater panel failure, unless only one heating zone is affected.

Recommended direction: inspect the power control box and consider replacing the control panel and power box together as a matched repair kit.

Article Guide

  1. Real SaunaGen PHII failure case
  2. Why the sauna clicks and the lights flash
  3. How to tell if it is a heater problem or control system problem
  4. Why fuses and wiring may still look normal
  5. Step-by-step troubleshooting process
  6. Recommended repair solution
  7. FAQ

Real SaunaGen PHII Failure Case

A customer recently contacted us with a common issue on an older SaunaGen PHII infrared sauna:

“While heating up, the unit started clicking and the lights were flashing. I have checked all fuses and wiring/connections, and they are good. I believe the issue may be with the control/power board or the touch pad.”

In this case, the customer’s analysis is very likely correct.

When an infrared sauna starts making a repetitive clicking sound during the heating cycle, especially when the lights also flash at the same time, the issue is usually not caused by the heater panels themselves. It is more commonly related to the internal control system, especially the power board, relay circuit, low-voltage power supply, or the control panel communication circuit.

Why Does the Sauna Click and the Lights Flash?

Most infrared saunas use a control panel connected to a power control box. Inside the power box, the circuit board controls relays that turn the heater panels on and off. These relays are responsible for sending power to the infrared heaters.

After many years of use, the internal circuit board may begin to age. Common failure points include:

Weak or unstable low-voltage power supply
Aging capacitors on the circuit board
Relay control failure
Loose or oxidized internal board connections
Touch panel communication problems
Power board unable to hold the relay closed properly

When the relay cannot stay engaged, it may repeatedly click on and off. At the same time, the lights may flicker or flash because the control board is no longer providing stable power.

This is why the sauna may appear to turn on, but it cannot heat normally or operate consistently.

Understanding the Control System in an Infrared Sauna

To diagnose this type of problem correctly, it helps to understand how a typical infrared sauna is controlled.

Most infrared sauna electrical systems include:

  • Control panel: The user interface for power, temperature, timer, lights, and other functions.
  • Power control box: The main electrical control center, usually located on the top or rear of the sauna.
  • Control board or power board: The circuit board inside the power box that receives commands and controls the outputs.
  • Relays: Electrical switches that turn heater circuits on and off.
  • Heater panels: The carbon, ceramic, or mica infrared heaters that produce heat.
  • Temperature sensor: The sensor that reports cabin temperature back to the controller.
  • Low-voltage accessories: Lights, control panel circuits, audio, and other small accessories.

The control panel is only the operating interface. The power control box is the part that actually distributes power and controls the heater outputs. For that reason, when the entire sauna clicks, flashes, resets, or behaves erratically, the problem is often inside the power control box rather than in one individual heater panel.

Is This a Heater Panel Problem?

In most cases, no.

If the sauna is clicking and the lights are flashing, the problem is usually before the heater panels, not inside the heater panels. A failed heater panel normally causes one heating zone or one panel to stop producing heat. It usually does not cause the whole sauna to click, flash, reset, or behave unstable.

Simple rule:

If one heater does not heat, test the heater panel.

If the whole sauna clicks, flashes, resets, or behaves erratically, test the control system.

Why Fuses and Wiring May Still Look Good

Many customers first check the fuses, connectors, and visible wiring. This is the correct first step. However, even if all fuses and wiring look good, the internal circuit board can still be failing.

A fuse only tells you whether a circuit has been overloaded or opened. It does not confirm that the power board is sending stable voltage to the relays, display, lights, and heater outputs.

This is why an older infrared sauna may pass a basic visual inspection but still fail during heating.

Common Symptoms of an Aging Sauna Control Board

A failing control board or power box may cause:

Clicking sound from the top control box
Lights flashing or flickering
Control panel turning on and off
Sauna starts heating, then stops
Heater panels not receiving power
Temperature display behaving incorrectly
Buttons not responding properly
Sauna shuts down by itself
Relay chatter during heating

For older SaunaGen, Health Mate, JNH, Dynamic, Sunlighten, and other infrared sauna brands, these symptoms are very common after years of use.

How to Troubleshoot the Problem

1. Confirm the Input Voltage

First confirm whether the sauna is designed for 120V or 240V power. The input voltage must match the original sauna specification. Incorrect voltage can damage the control board, cause relay instability, or prevent the sauna from heating correctly.

Check the outlet, breaker, plug, and power cord. Avoid using undersized extension cords with infrared saunas, because voltage drop under load can also create unstable operation.

2. Inspect the Power Control Box

After disconnecting power, open the power control box and look for visible signs of damage, including:

Burn marks
Darkened relay housing
Swollen capacitors
Loose connectors
Oxidized terminals
Melted wire insulation
Overheated terminal blocks
Cracked solder joints
Electrical burning smell

If any of these signs are present, the power board or control box is very likely damaged.

3. Check Whether the Clicking Comes From the Relay

A single click when heating starts or stops is normal. Repeated clicking is not normal.

Repeated clicking usually means the relay is rapidly engaging and disengaging. This is often called relay chatter. Relay chatter can be caused by unstable low-voltage power, a weak relay driver circuit, aging board components, or a damaged relay.

4. Watch the Lights and Control Panel

If the lights flash at the same time the relay clicks, this is an important diagnostic clue. It suggests the control board’s low-voltage supply may be unstable. The control panel, lights, and relay driver may all depend on the same low-voltage circuit.

In this condition, replacing a heater panel usually will not solve the problem.

5. Cross-Test the Heater Panels

If only one heater panel is not heating, move that heater panel to a known working heater output and test it carefully.

  • If the heater works on another output, the heater is likely good and the original output or control board is the issue.
  • If the heater still does not work on a known working output, the heater panel itself may be failed.
  • If multiple heaters fail together while the lights flash and the relay clicks, the control system is more likely the problem.

Can You Replace Only the Original Circuit Board?

In most cases, replacing only one original circuit board is not practical.

Many older infrared sauna manufacturers no longer sell original replacement boards. Even when a used board can be found, compatibility is not guaranteed. The control panel, power board, wiring harness, temperature sensor, lighting circuit, and heater outputs are usually designed to work as one matched system.

Replacing only one board may create communication problems or wiring mismatch issues.

For this reason, the most reliable repair solution is usually to replace the control panel and power control box together as a matched universal repair kit.

Recommended Repair Solution

For this type of failure, we usually recommend replacing the old control system with a universal infrared sauna control panel kit.

A matched repair kit normally includes:

New digital control panel
New power control box
Temperature sensor
Heater output ports
Light output
Wiring connections
Updated relay control circuit

This allows the sauna to be upgraded with a stable, modern control system instead of trying to repair an aging original board.

What Photos Are Needed Before Choosing the Correct Kit?

Before selecting a replacement kit, we usually ask customers to send photos of:

  1. The existing control panel
  2. The power control box, usually located on top of the sauna
  3. The wiring terminals and heater output connections
  4. The sauna model/specification label
  5. The inside of the sauna showing the heater layout
  6. The voltage and total wattage information, if available

These photos help confirm the correct voltage, wattage, number of heater zones, and wiring layout.

Safety Warning

Always disconnect power before inspecting any sauna wiring or control box. Do not touch live electrical components. If you are not comfortable using a multimeter or working with electrical wiring, hire a qualified electrician.

Relay clicking, flashing lights, or unstable heating may indicate an electrical control failure. Continuing to use the sauna in this condition is not recommended.

Final Diagnosis

For this SaunaGen PHII infrared sauna case, the customer’s diagnosis is very reasonable.

The clicking sound and flashing lights strongly suggest that the internal control or power board is aging and can no longer control the relays properly. Since the fuses and wiring have already been checked, the next step is to replace the matched control system rather than trying to repair only one old circuit board.

Sauna Parts World helps customers repair older infrared saunas by providing universal control panel and power box repair kits for many discontinued or hard-to-find sauna brands.

Frequently Asked Questions

Why is my SaunaGen PHII infrared sauna clicking while heating?

A repeated clicking sound usually comes from the relay inside the power control box. If the relay cannot stay engaged, the cause is often an aging control board, unstable low-voltage power supply, weak relay driver circuit, or failing power board.

Why are the sauna lights flashing at the same time?

Flashing lights often indicate unstable low-voltage power from the control board. Since the lights, control panel, and relay circuit may share the same low-voltage supply, a failing power board can cause both light flickering and relay clicking.

Is this usually a heater panel problem?

Usually not. A failed heater panel normally causes one heating zone or one panel to stop heating. It usually does not cause the whole sauna to click, flash, reset, or behave erratically.

Can the fuses and wiring be good but the control board still be bad?

Yes. A fuse only confirms that a circuit has not opened due to a short or overload. It does not confirm that the control board is producing stable voltage or properly controlling the relays, lights, display, and heater outputs.

Can I replace only the original SaunaGen circuit board?

In many older infrared saunas, replacing only one original circuit board is not practical because the control panel, power board, wiring harness, temperature sensor, and heater outputs are designed as a matched system. A universal matched control kit is often a more reliable repair solution.

What should I check first before replacing parts?

First disconnect power. Then check the input voltage, breaker size, plug, visible wiring, connectors, fuses, and signs of overheating inside the power control box. If only one heater does not work, cross-test the heater panel on a known working output.

Is it safe to keep using the sauna if it is clicking and flashing?

It is not recommended to continue using the sauna when the power box is clicking repeatedly and the lights are flashing. These symptoms may indicate unstable electrical control, relay chatter, or internal control board failure.

What photos are needed to choose the correct replacement kit?

Useful photos include the existing control panel, the top power control box, internal wiring terminals, heater output connections, sauna model label, voltage and wattage label, and a full interior photo showing the heater layout.

Need Help Repairing an Older Infrared Sauna?

If your infrared sauna is clicking, flashing, not heating, or the control panel is acting unstable, send us photos of your sauna control panel, power box, wiring, and model label. We can help you confirm the correct replacement solution.

Sauna Parts World
Email: support@saunapartsworld.com
Phone/SMS: 702-348-0250

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